Terms and Conditions

Counsellors must maintain appropriate professional registration and both professional indemnity insurance and public liability insurance.
 

A copy of these is to be made available to the manager on initial registration and upon request at any time during the ongoing usage of the rooms.
 

Wattletree Spaces reserves the right to refuse service to anyone, at any time
 

Rooms must only be used for purposes that are appropriate to the counselling qualifications and registration of the practitioner concerned.
 

Rooms must be booked for the entire duration of stay at Wattletree Spaces or MIMOSA.
 

A 15mins set up and set down fee is charged (currently at $5) to all bookings under a 7 hour duration.
 

Rooms must be left in a clean and tidy state. Lighting, heating, cooling must be turned off and the door to the room left open.
 

If you are last to leave the location you must check that the main heating/cooling system and lights are turned off.
 

Any damage to the property incurred by you or your clients must be reported and paid for.
 

Payments of accounts must be kept up to date. Late fees may be charged on overdue accounts. Payment is required at least 48 hours before the start time of your booking
 

You must be available to open the door to your client and to see the client off the premises.
 

You must show professional courtesy to other counsellors and their clients. This includes vacating the room on time.
 

Noncompliance with these terms and conditions will result in access to the system and rooms being denied.

Cancellation Policy
Cancellations must be made at least 24 hours before the start time of your booking
 

Last minute cancellations will incur forfeiture of any payment made
 

Full refunds or credits will be given when we have been unable to provide the service you have paid for or we have made a mistake. Assuming the issue is reported in a timely manner. Please check your bills and report any problems as soon as they occur.

Privacy Policy**
Wattletree Spaces reserves the right to disclose your personal information as required by law or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.